Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember your preferences, improve your user experience, and provide analytics information.

1.1 Types of Cookie Technologies

• HTTP Cookies: Traditional browser cookies stored on your device
• Local Storage: HTML5 web storage for persisting data locally
• Session Storage: Temporary storage cleared when the browser is closed
• Web Beacons: Small graphics used to track user behavior
• Pixels: Tiny images used for analytics and advertising

2. Why We Use Cookies

We use cookies and similar technologies for several important purposes:

2.1 Essential Functionality

• Authenticate users and prevent fraudulent activity
• Remember your login status and session information
• Enable core features of our AI transformation tools
• Maintain security and protect against attacks

2.2 Performance and Analytics

• Understand how visitors interact with our website
• Analyze usage patterns and identify areas for improvement
• Monitor service performance and error rates
• Conduct A/B testing to optimize user experience

2.3 Personalization

• Remember your preferences and settings
• Customize content based on your interests
• Provide relevant recommendations
• Save your image transformation history

2.4 Marketing and Advertising

• Display relevant advertisements
• Measure advertising campaign effectiveness
• Enable social media sharing features
• Track conversions and user acquisition

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

Cookie Name	Purpose	Duration
ns_session	Maintains your login session	Session
ns_auth_token	Authenticates your identity	30 days
ns_csrf_token	Protects against cross-site request forgery	Session
ns_preferences	Stores your privacy and cookie preferences	1 year

3.2 Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name	Purpose	Duration
_ga	Google Analytics - distinguishes users	2 years
_gid	Google Analytics - distinguishes users	24 hours
_gat	Google Analytics - throttles request rate	1 minute
ns_analytics	Tracks feature usage and performance	1 year

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

• Language preferences: Remember your selected language
• Theme settings: Save your display preferences (dark/light mode)
• Tool preferences: Remember your AI transformation settings
• Accessibility settings: Store your accessibility preferences

3.4 Marketing & Targeting Cookies

These cookies may be used to deliver relevant advertisements and track campaign effectiveness. They may be set by our advertising partners.

Cookie Name	Provider	Purpose
_fbp	Facebook	Tracks visits across websites for advertising
IDE	Google DoubleClick	Measures ad performance and provides recommendations
fr	Facebook	Enables ad delivery and retargeting

4. Third-Party Cookies

We use trusted third-party services that also set cookies on our website. These services help us provide a better experience and analyze our service performance.

4.1 Analytics Services

• Google Analytics: Provides website analytics and usage insights
  Google Privacy Policy
• Hotjar: Helps us understand user behavior through heatmaps and recordings
  Hotjar Privacy Policy

4.2 Social Media Platforms

• Facebook Pixel: Tracks conversions and enables retargeting
  Facebook Privacy Policy
• Twitter: Enables social sharing and tracks engagement
  Twitter Privacy Policy
• LinkedIn Insight Tag: Tracks professional network engagement
  LinkedIn Privacy Policy

4.3 Advertising Networks

• Google Ads: Displays targeted advertisements
  Google Ads Policy
• Bing Ads: Microsoft advertising platform
  Microsoft Privacy Policy

4.4 Payment Processors

• Stripe: Secure payment processing
  Stripe Privacy Policy
• PayPal: Alternative payment method
  PayPal Privacy Policy

5. Cookie Duration

5.1 Session Cookies

• Temporary cookies that are deleted when you close your browser
• Used for authentication and maintaining session state
• No data is stored permanently on your device

5.2 Persistent Cookies

• Remain on your device for a set period or until manually deleted
• Duration ranges from minutes to years depending on purpose
• Used for remembering preferences and tracking long-term behavior

6. Managing Your Cookie Preferences

You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

6.1 Browser-Based Controls

You can manage cookies through your browser settings:

• Google Chrome: Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data

6.2 NeonSnap Cookie Preferences

You can also manage your cookie preferences directly on our website:

• Click the "Cookie Settings" link in the footer
• Choose which categories of cookies to enable or disable
• Your preferences will be saved and respected across your visits

6.3 Opt-Out Tools

You can opt out of certain types of cookies using industry tools:

• Digital Advertising Alliance Opt-Out
• Your Online Choices (EU)
• Google Analytics Opt-Out Browser Add-on

6.4 Mobile Device Settings

On mobile devices, you can manage cookies and tracking through:

• iOS: Settings → Privacy → Tracking → Disable "Allow Apps to Request to Track"
• Android: Settings → Google → Ads → Opt out of Ads Personalization

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals websites you visit that you do not want to have your online activity tracked.

Currently, there is no industry standard for how to respond to DNT signals. At this time, NeonSnap does not respond to DNT signals. We will update this policy if and when a standard is established and we adopt it.

8. AI Processing and Cookies

When you use our AI-powered photo transformation tools, we may use cookies to:

8.1 Processing Session Management

• Maintain your processing session and image queue
• Track processing status and progress
• Store temporary transformation settings
• Enable undo/redo functionality

8.2 Preference Storage

• Remember your favorite transformation styles
• Save frequently used settings
• Store your tool preferences
• Maintain your editing history (if logged in)

8.3 AI Model Improvement

• Collect anonymized usage patterns to improve AI models
• Track feature adoption and satisfaction
• Identify areas for quality enhancement

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email if you have an account
• Display a prominent notice on our website
• Request your consent if required by law

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.

10. Contact Us